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For GUIDE Program Operators

Make reimbursable GUIDE care easier to deliver at scale

Ongoing monitoring and patient and caregiver engagement are central to GUIDE reimbursement - but delivering them across a growing population can create significant operational burden. Elli gives your team more ways to engage, identify where intervention is needed and document care without relying on repeated manual outreach.

Senior participating in a GUIDE dementia care program

Support reimbursable care

Make ongoing patient and caregiver engagement easier to deliver and document.

Reduce unsuccessful outreach

Give patients and caregivers more ways to respond beyond scheduled phone calls.

Enable earlier intervention

Surface changes and emerging concerns so care teams can act sooner when additional support is needed.

See Elli Cares in Action

Know when intervention may be needed

A lot can change between care interactions. Elli brings together patient activity, caregiver observations and engagement signals to surface where attention may be needed.

Care team dashboard showing patients who need attention
Signals that surface a Patient
Medication adherence has changed
Symptoms are worsening
Repeated low wellbeing check-ins
A caregiver has raised a concern
Patient has stopped engaging
Previous concern hasn't been resolved

Care teams can quickly see what has changed, review the context and determine the appropriate next action.

See what needs attention. Understand why. Act sooner.

Turn more outreach into completed interactions

Once a patient or caregiver needs attention, reaching them shouldn't mean starting a cycle of unanswered phone calls. Elli gives care teams multiple ways to connect, while keeping unresolved interactions visible until further action is taken.

Start with a secure message

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No response?

Call through ElliAutomatically Documented

Instead of an unfamiliar phone number, the patient or caregiver can clearly see who is calling and which care organization they're calling from.

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Sarah Mitchell

Sarah Mitchell

Your Care Navigator, ABC Care

If the interaction remains unanswered, the patient stays visible to the care team as needing attention.

Multiple ways to connect

Closed-loop engagement

Clear documentation

Connecting Patient Engagement with Clinical Insight

Continuous patient engagement creates better care-team visibility

Patients and caregivers use Elli for reminders, check-ins, symptoms, wellbeing, communication and family observations. Elli brings these signals together so care teams can understand what is happening between scheduled interactions and identify where additional support may be needed.

Patient activity view on the Elli mobile app
Care team dashboard on the Elli web app

The Elli Cares App

Supporting independence, safety, and connection — every day.

See how Elli Cares supports:

Stay on top of your day

Gentle reminders and simple guidance to help you manage medication, appointments, and daily tasks with confidence.

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Built to help GUIDE teams scale

Bring ongoing engagement, emerging needs, care team communication and documentation into one connected workflow.

Prioritize Attention

See where intervention may be needed.

Increase Successful Engagement

Give patients and caregivers multiple ways to connect

Reduce Repeated Outreach

Keep unresolved interactions visible without relying solely on repeated calls.

Maintain a Clearer Record

Keep engagement and care-team activity connected to the patient timeline.

Earlier visibility. More efficient engagement. More scalable GUIDE delivery.

Patient engagement only works if people actually engage

Elli has been tested with older adults and care partners, with strong results across usability, confidence, medication support and wellbeing.

How Elli Cares Helps

GUIDE insights for care teams

Make your GUIDE program easier to deliver

See how Elli can help your team engage patients and caregivers, reduce unsuccessful outreach, prioritize care and support the efficient delivery of reimbursable GUIDE services.

Book a Demo